Service at SchlossHotel Zermatt

Bike room and cleaning station

Our cleaning and service station is available for your bike – this also includes a secure room.

Don’t haul, hire

Whole sets of biking equipment can be hired in Zermatt. Our guests receive a 20% discount; vouchers can be collected from reception.

Ski room

Each room is designated its own locker in our ski room, including ski boot warmers.

Don’t haul, hire

Complete sets of ski and snowboard equipment can be hired in Zermatt. Our guests receive a 10% discount; vouchers can be collected from reception.

Games room

For fun and entertainment on rainy days: play billiards or table football in our games room.

Changing rooms

Are you arriving or departing outside of our check-in and check-out times? If so, you are welcome to use our spacious changing rooms and showers if required.

Luggage storage

If you are arriving or departing outside of our check-in and check-out times, you can store your luggage securely in the hotel if you need to.

Laundry service

You are welcome to use our laundry service – this is charged separately.

Shuttle service from/to the station

Transfer via electric minibus from the station to the hotel and back is included for our guests.

Pets

We gladly welcome well-behaved four-legged friends. The surcharge of CHF 15.00 is per pet and night. Food and water bowls as well as a dog basket are provided in the room. Out of consideration for other guests, the dog must stay in the room during breakfast.